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    5 1 5 Debbie extremely knowledgeable and helpful. 1
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    Debbie extremely knowledgeable and helpful....

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    5 1 5 She understood the problem and took care of it 1
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    She understood the problem and took care of it...

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    5 1 5 Kat was a big help, Thanks Kat 1
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    Kat was a big help, Thanks Kat...

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    2 1 5 Although this is not a negative experience towards the colleagues who spoke with me today...however, there has to be a better mechanism in place other than having to call everytime I require customer service. when I have to call..it takes some time..then when the CS rep determines its a chargeback issue...then I have to get switched to someone else...with an additional wait time...plus...more importantly...I still do not receive chargeback data to me directly.. Is there an electronic alternative to conduct business with your customer service dept? 1
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    Although this is not a negative experience towards the colleagues who spoke with me today...however, there has to be a better mechanism in place other...

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    5 1 5 Customer serv. rep. was so helpful and patient. 1
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    Customer serv. rep. was so helpful and patient....

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    5 1 5 Debbie was very helpful in resolving my issue. Thanks 1
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    Debbie was very helpful in resolving my issue. Thanks...

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    5 1 5 very helpful immediately responded to my request and took care of my needs. 1
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    very helpful immediately responded to my request and took care of my needs....

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    5 1 5 very helpful 1
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    very helpful...

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    5 1 5 Joanna was awesome! I felt like I was drowning in a sea of not understanding, and she threw me a life raft! This company has amazing customer service from the top to the bottom! 1
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    Joanna was awesome! I felt like I was drowning in a sea of not understanding, and she threw me a life raft! This company has amazing customer service...

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    5 1 5 My experience with Shawny today was awesome! She answered all of my initial questions, and then went above and beyond with customer service by helping me out with a couple of other inquiries. If I need assistance in the future I hope to be able to speak with her again. She was very pleasant and eager to help. 1
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    My experience with Shawny today was awesome! She answered all of my initial questions, and then went above and beyond with customer service by helpin...

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