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    5 1 5 WAS EXTREMELY PLEASED WITH THE HELP AND PROFESSIONAL SERVICE DEBBIE HELPED ME WITH TODAY! 1
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    WAS EXTREMELY PLEASED WITH THE HELP AND PROFESSIONAL SERVICE DEBBIE HELPED ME WITH TODAY!...

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    5 1 5 My credit card machine went completely white and I was not able touse it. I got technical support without my merchant ID number quickly and I was treated with respect and patience. 1
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    My credit card machine went completely white and I was not able touse it. I got technical support without my merchant ID number quickly and I was tre...

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    5 1 5 We are quite satisfied with your service. Daisy A. and Michael were very helpful in acknowledging the closing of the Museum, returning the postal machine and refunding the remaining postage. Thank you so very much. 1
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    We are quite satisfied with your service. Daisy A. and Michael were very helpful in acknowledging the closing of the Museum, returning the postal mac...

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    5 1 5 Very helpful today! Thank You! 1
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    Very helpful today! Thank You!...

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    5 1 5 I keep having problems with people trying to scam me into switching to their company and y'all do a great job of preventing that from happening by telling me to ask for my merchant id. Thank you. 1
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    I keep having problems with people trying to scam me into switching to their company and y'all do a great job of preventing that from happening by tel...

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    5 1 5 Joanna has great Customer Service Skills, and know how to get the job done. Give her a raise!!!! 1
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    Joanna has great Customer Service Skills, and know how to get the job done. Give her a raise!!!!...

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    5 1 5 Joanna has great Customer Service Skills, and she goes the extra mile for the customer. 1
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    Joanna has great Customer Service Skills, and she goes the extra mile for the customer....

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    5 1 5 While I was not happy with the answer, Joanna was very considerate 1
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    While I was not happy with the answer, Joanna was very considerate...

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    2 1 5 3 emails and 10 days and no response from Joanna G, I called again on 2/14/19. This time I spoke to MacKenzie K. who assisted me with the task I needed to complete per SBGA guidelines. If I had gotten Mackenzie the first time, more stars would have been given. Overall my experience with reps from Clover and SBGA aren't great and the interaction with Clover mandates this rating, not just SBGA. From the beginning of the process to date, it has been difficult in getting a quick response from either company. If it wasn't for the fact that Dr. Kohtz is getting a significant reduction in % per credit card transaction, we would have kept the old equipment and sent back the Clover device. At this point I would not recommend Clover to anyone else. Back to Mackenzie K. - she was very professional and helpful and aware of my overall agitation with which she de-escalated with humor and professionalism. She receives Five Stars. 1
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    3 emails and 10 days and no response from Joanna G, I called again on 2/14/19. This time I spoke to MacKenzie K. who assisted me with the task I neede...

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    5 1 5 Thank you Izy, for working with me -- to get the First Data bundles ordered for our retail expansion. 1
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    Thank you Izy, for working with me -- to get the First Data bundles ordered for our retail expansion....

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