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    5 1 5 My experience with the customer service rep was nice, helpful and she helped me to find out the information I needed in a timely manner. 1
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    My experience with the customer service rep was nice, helpful and she helped me to find out the information I needed in a timely manner....

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    5 1 5 Very helpful representative 1
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    Very helpful representative...

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    5 1 5 Kat was a PLEASURE to work with today. I was a bit needy on the phone, to be completely honest; and she was very patient and incredibly informative. A lovely representative to work with, I can't say enough nice things about her. Thank you kindly, Kat! - Hannah 1
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    Kat was a PLEASURE to work with today. I was a bit needy on the phone, to be completely honest; and she was very patient and incredibly informative. A...

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    5 1 5 Spoke with "Matt" who was thoughtful, kind, and a good listener-not to mention exceptionally helpful...Thanks! 1
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    Spoke with "Matt" who was thoughtful, kind, and a good listener-not to mention exceptionally helpful...Thanks!...

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    1 1 5 Everytime my password expires and I have to assign a new one it never accepts the old password and when I click forgot password it tells me that my user name is invalid. Then I call and I get sent to God knows where and they can't help me and after 3 times calling I finally get sent to someone who can solve the problem. 1
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    Everytime my password expires and I have to assign a new one it never accepts the old password and when I click forgot password it tells me that my us...

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    5 1 5 I switched from another credit card processor. I had a few glitches in getting everything running smoothly. It was discovered that my bank seemed to be what was holding up the process. Once I contacted them, everything seemed to work as it should. Marc provided excellent customer service and monitored the progress through the various steps to get this working. He communicated many times to follow up. 1
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    I switched from another credit card processor. I had a few glitches in getting everything running smoothly. It was discovered that my bank seemed to...

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    3 1 5 Shawny was very nice on the phone and helped me efficiently with my request. Overall, however, I feel it is a ton of paperwork to be done to do a refund of $2.70 to a customer. Our previous company simply gave us the cc number and we took care of the problem promptly and responsibly. 1
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    Shawny was very nice on the phone and helped me efficiently with my request. Overall, however, I feel it is a ton of paperwork to be done to do a ref...

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    5 1 5 Your employees are so helpful, polite and wonderful. 1
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    Your employees are so helpful, polite and wonderful....

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    5 1 5 Tiffany was wonderful to work with answered all of my questions. thank you for all your help. viki 1
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    Tiffany was wonderful to work with answered all of my questions. thank you for all your help. viki...

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    5 1 5 We have been with SBGA for a couple of years and they have always been very helpful. The customer service is great! 1
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    We have been with SBGA for a couple of years and they have always been very helpful. The customer service is great!...

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