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    5 1 5 I’m new to SBGA and frankly a little nervous about change! So far, so good! Everyone has been very helpful and pleasant. Thank you Mark for today’s help. Heather 1
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    I’m new to SBGA and frankly a little nervous about change! So far, so good! Everyone has been very helpful and pleasant. Thank you Mark for today’...

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    5 1 5 Quick response, resolved my issue with a single phone call 1
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    Quick response, resolved my issue with a single phone call...

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    5 1 5 Although I was on hold for approximately 5 minutes before a representative picked up, the service Marc provided was exceptional. He was friendly and courteous. 1
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    Although I was on hold for approximately 5 minutes before a representative picked up, the service Marc provided was exceptional. He was friendly and ...

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    5 1 5 You were very helpful and quick to solve our problem thank you again!!! 1
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    You were very helpful and quick to solve our problem thank you again!!!...

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    3 1 5 Your telephone menu is confusing and it took me 3 tries and 40 minutes to get to the right person. Every time I call I am given a new number and when I try it the same thing happens. Very non-customer friendly. Your people are great but getting to them is a nightmare. 1
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    Your telephone menu is confusing and it took me 3 tries and 40 minutes to get to the right person. Every time I call I am given a new number and when ...

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    5 1 5 Shawny M. is a very good helper ! she has very good ! good attitude to talking and very good patient too ! 1
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    Shawny M. is a very good helper ! she has very good ! good attitude to talking and very good patient too !...

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    1 1 5 when we have question about my charge to call you service Dept and if I don't understand what they explain why my service charge fee higher than previous bank's .they just say we can do nothing about my question and told me waste their time ! and also tell me sell's person will not stop in my store any more to help me understand their police ! it made me be fool by your company ! very bad business attitude ! 1
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    when we have question about my charge to call you service Dept and if I don't understand what they explain why my service charge fee higher than prev...

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    5 1 5 The 5 stars is for the professional attention that was given to me by your representative. Marc was courteous, knowledgeable, and professional in every sense of the word. He also asked me to be in touch if I had an issue again. 1
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    The 5 stars is for the professional attention that was given to me by your representative. Marc was courteous, knowledgeable, and professional in ever...

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    5 1 5 We had entered transactions into a wrong account and they were VERY helpful in helping us resolve the situation. Thank you! Ann 1
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    We had entered transactions into a wrong account and they were VERY helpful in helping us resolve the situation. Thank you! Ann...

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    4 1 5 The customer representative was very helpful. 1
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    The customer representative was very helpful....

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