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    1 1 5 I called the number on the letter I received from my Merchant Service. After being told to push 1 for that 2 for that and on and on, 15 minutes late get routed to some number that doesn't even have a record of my Merchant number, Try again several time trying to get to a live representative punching different numbers same results. The service rep I finally get to say maybe the division I am trying ti reach is probably close and forwarding my call to them, THEY don't even know anything about my account, don't have my account and can't even help me answer a simple question. If the division I needed, the one with my account is closed for the day they should say that and say call back later. I wasted hours trying to get through to a live person. Your system is severely flawed, the worst I have dealt with. 1
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    I called the number on the letter I received from my Merchant Service. After being told to push 1 for that 2 for that and on and on, 15 minutes late ...

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    5 1 5 I called and did not have my customer number but the gal helped me with my number and my account problem. She was sooo nice. I have always had very helpful nice people help me every time I have called. I did not note the name of the gal that helped me but she was super. Thanks. 1
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    I called and did not have my customer number but the gal helped me with my number and my account problem. She was sooo nice. I have always had very ...

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    4 1 5 My problem was not solved but representatives tried several times and were polite and helpful all the way through. 1
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    My problem was not solved but representatives tried several times and were polite and helpful all the way through....

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    4 1 5 Mark did a good job, so far, trying to help me get the information I was looking for. 1
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    Mark did a good job, so far, trying to help me get the information I was looking for....

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    5 1 5 Great customer service. 1
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    Great customer service....

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    4 1 5 I was treated well in our dealings. 1
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    I was treated well in our dealings....

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    5 1 5 Very Happy 1
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    Very Happy...

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    5 1 5 I am giving 5 stars to customer service agent Kat L. because when I spoke with her, I had already been on the phone for 20 minutes trying to connect with someone for technical help. My first phone call, I was transferred and obviously transferred to the wrong number because they were not able to pull up our account at all. I ended up hanging up and calling again. I asked Kat to help me and I explained what happened. She ended up waiting a while to get in touch with someone so she called me back after she did and said they reset my login. all was good. I applaud Kat for seeing the issue through and not transferring me on. 1
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    I am giving 5 stars to customer service agent Kat L. because when I spoke with her, I had already been on the phone for 20 minutes trying to connect w...

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    5 1 5 Awesome customer service, Always polite and very helpful. 1
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    Awesome customer service, Always polite and very helpful....

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    5 1 5 Great Job! 1
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    Great Job!...

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