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    4 1 5 I questioned whether we could push thru a refund faster than the normal time-frame for a customer. Kat was very professional and helpful, although merchants services was not able to process the refund any faster than normal as we have an auto processing schedule at 11pm daily. 1
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    I questioned whether we could push thru a refund faster than the normal time-frame for a customer. Kat was very professional and helpful, although mer...

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    4 1 5 Marc was very helpful and found the problem right away!!! 1
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    Marc was very helpful and found the problem right away!!!...

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    5 1 5 Updating equipment is easy. Luis was very helpful and made sure everything went smoothly for the transition and Mastercard upgrade. 1
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    Updating equipment is easy. Luis was very helpful and made sure everything went smoothly for the transition and Mastercard upgrade....

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    5 1 5 I appreciate the help to waive my fee by transferring the account to the new owner 1
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    I appreciate the help to waive my fee by transferring the account to the new owner...

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    5 1 5 Service was fantastic and covered all I needed at the time, thanks 1
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    Service was fantastic and covered all I needed at the time, thanks...

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    5 1 5 Excellent services 1
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    Excellent services...

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    5 1 5 As always, my phone call was answered promptly and my question was resolved easily and effectively. Even the email link to update my compliance status was delivered quickly and was easy to navigate. 1
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    As always, my phone call was answered promptly and my question was resolved easily and effectively. Even the email link to update my compliance status...

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    5 1 5 The support we received from SBGA has been superb. In my recent call for assistance in getting started with the PCI Toolkit, Peaungreia was very helpful and able to give the the information I needed to begin the process. Thank you for your assistance. 1
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    The support we received from SBGA has been superb. In my recent call for assistance in getting started with the PCI Toolkit, Peaungreia was very help...

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    5 1 5 I was struggling with the PCI Toolkit and going in circles. I called SBGA and Kat assisted me. Her assistance in understanding each question made this effort go very quickly. I feel comfortable that we are in compliance now and her help saved me a lot of time. 1
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    I was struggling with the PCI Toolkit and going in circles. I called SBGA and Kat assisted me. Her assistance in understanding each question made th...

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    5 1 5 Fast and understandable 1
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    Fast and understandable...

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