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    5 1 5 Very efficient and very kind 1
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    Very efficient and very kind...

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    4 1 5 Your customer service agent Daisy was were professional and helpful. 1
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    Your customer service agent Daisy was were professional and helpful....

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    5 1 5 Customer service was very helpful and stayed on the line with me until it was verified that my login was successful. 1
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    Customer service was very helpful and stayed on the line with me until it was verified that my login was successful....

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    5 1 5 Received great service. 1
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    Received great service....

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    5 1 5 Your service was outstanding, as always. 1
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    Your service was outstanding, as always....

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    5 1 5 Great service and very knowledgeable, he went above and beyond by e-mailing me copies of the documents for my records. 1
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    Great service and very knowledgeable, he went above and beyond by e-mailing me copies of the documents for my records....

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    4 1 5 The staff including Shawny, Alex, Ivan were extremely helpful. Unfortunately, the system is very frustrating. I had erroneously typed in a wrong user name and took many tries to correct that error. By that time I was locked out from doing the PCI form. Will try later today, but not looking forward to that experience. The staff was friendly and gracious each time I called. 1
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    The staff including Shawny, Alex, Ivan were extremely helpful. Unfortunately, the system is very frustrating. I had erroneously typed in a wrong use...

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    1 1 5 I called to get a receipt for the funds we paid to close our account, or other documentation that we had closed our account. My service rep said that your company does not give receipts. The best he could do is email me a screen shot of our closing the account. I realize that our bank will show we paid the $500 to close the account, but that is not an acknowledgement of the transaction from your side. I think this is poor practice. 1
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    I called to get a receipt for the funds we paid to close our account, or other documentation that we had closed our account. My service rep said tha...

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    5 1 5 Quick, efficient and resolved my question asap. 1
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    Quick, efficient and resolved my question asap....

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    5 1 5 Thanks for prompt service with a smile in his voice. 1
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    Thanks for prompt service with a smile in his voice....

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